How may we help you? By using the right contact information, you will get the right help, as quickly as possible. We look forward to hearing from you.

For resellers, to facilitate the handling of your urgency, please state your customer identification number as well as the e-mail address you use to log in to our website. Please also state your first and last name.

If your urgency is in regards to new contacts at your salon or new delivery or invoice addresses, we will need confirmation to update/change the information by your salon’s owner or manager (administrator). You will find who the administrator is by looking under the section My Account. 
 

Web support 

Do you need help on our website or in our webshop? Do you experience difficulties logging in or with your status and what products you are eligible to purchase? Please contact support@dermanord.se for further assistance.

Orders

Are you a new customer, wanting to place your first order? Are you a reseller with questions regarding an existing order? Send an e-mail to sales@dermanord.se and we will help you! Are you a consumer wishing to buy our products? Find the nearest reseller here. 

Become a reseller

All our resellers are properly trained skin therapists, masseurs, hair stylists and makeup artists or something similar. Do you want to sell and use products from MARIA ÅKERBERG too?  Read more about how we can work together, and sign up to be a reseller here.

Finance 

Do you have questions about invoices and payments? Send an e-mail to invoice@dermanord.se!

Career 

We are very proud of all the great people working at our company. Perhaps you will be one of them?  Read more about our vacant positions and send in your application here.

Press 

Are you an influencer, journalist or other media professional?  Find press releases, press images and contact information here.

Complaints 

Are you a final consumer wishing to return a product? Please contact the reseller that sold you the product.  Find our resellers here. Are you a reseller wishing to return a product? Is there something missing in your latest delivery from us? Contact claims@dermanord.se and we will help you! If you wish to return something, make sure you always contact us before you send anything. 

Hints and advice 

You are always welcome to ask product questions on Facebook! We will answer as quickly as we can. Remember to click like on our  Facebook page and/or follow us on Instagram for a steady flow of expertise and inspiration in your news feed.

Miscellaneous

Do you have questions about products and offers? Are you missing an order or a delivery notification? You are always welcome to e-mail your thoughts and questions, or give us a call during office hours.

Email: info@dermanord.se

Tel: +46 340-27 00 00
Office hours: Monday–Thursday 8 am – 4 pm and Friday 9.45 am – 3 pm CET.
NB It is important to take proper breaks during the workday. Therefore, our switchboard is closed as follows: 9.30–9.45 am, 12–1 pm, 3–3.15 pm CET